IBPS has opened online applications for CRP CSA-XVI for the post of Customer Service Associate (Clerk) in participating Public Sector Banks for vacancies of 2027-28. Candidates can apply online from 1 August 2026 to 21 August 2026.

Overview

ParticularDetails
OrganisationInstitute of Banking Personnel Selection (IBPS)
RecruitmentCRP CSA-XVI (IBPS Clerk Recruitment 2026)
Post NameCustomer Service Associate (Clerk)
Recruitment TypeCommon Recruitment Process for Participating Public Sector Banks (Vacancies of 2027-28)
Application ModeOnline

Important Dates

EventDate
Application Starts01 August 2026
Last Date to Apply21 August 2026
Fee Payment01 August 2026 to 21 August 2026
Edit Window2 days after registration closes, as notified by IBPS
Preliminary Admit CardSeptember 2026
Preliminary ExamOctober 2026
Preliminary ResultNovember 2026
Main Admit CardNovember 2026
Main ExamDecember 2026
Provisional AllotmentMarch 2027

Vacancy

State-wise and category-wise vacancies are available in the official notification. Candidates should check the vacancy details for the State or Union Territory they intend to apply for.

Participating Banks

  • Bank of Baroda
  • Bank of India
  • Bank of Maharashtra
  • Canara Bank
  • Central Bank of India
  • Indian Bank
  • Indian Overseas Bank
  • Punjab National Bank
  • Punjab & Sind Bank
  • UCO Bank
  • Union Bank of India

Eligibility

  • Graduation in any discipline from a recognized university.
  • Computer literacy is mandatory.
  • Candidates should be proficient in the local language of the State or Union Territory applied for.

Age Limit

Candidates must be 20 to 28 years as on 01 August 2026. Age relaxation applies as per Government rules.

Salary

The basic pay is ₹24,050. Allowances and other benefits are applicable as per participating bank rules.

Application Fee

CategoryFee
SC / ST / PwBD / ESM / DESM₹175
All Others₹850

Selection Process

  1. Preliminary Examination
  2. Main Examination
  3. Local Language Proficiency Test, where applicable
  4. Provisional Allotment
  5. Document Verification

Short Exam Pattern

  • Prelims: English, Numerical Ability and Reasoning Ability.
  • Mains: General/Financial Awareness, General English, Reasoning Ability and Quantitative Aptitude.