IBPS has opened online applications for CRP CSA-XVI for the post of Customer Service Associate (Clerk) in participating Public Sector Banks for vacancies of 2027-28. Candidates can apply online from 1 August 2026 to 21 August 2026.
Overview
| Particular | Details |
|---|---|
| Organisation | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | CRP CSA-XVI (IBPS Clerk Recruitment 2026) |
| Post Name | Customer Service Associate (Clerk) |
| Recruitment Type | Common Recruitment Process for Participating Public Sector Banks (Vacancies of 2027-28) |
| Application Mode | Online |
Important Dates
| Event | Date |
|---|---|
| Application Starts | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Fee Payment | 01 August 2026 to 21 August 2026 |
| Edit Window | 2 days after registration closes, as notified by IBPS |
| Preliminary Admit Card | September 2026 |
| Preliminary Exam | October 2026 |
| Preliminary Result | November 2026 |
| Main Admit Card | November 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
Vacancy
State-wise and category-wise vacancies are available in the official notification. Candidates should check the vacancy details for the State or Union Territory they intend to apply for.
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Eligibility
- Graduation in any discipline from a recognized university.
- Computer literacy is mandatory.
- Candidates should be proficient in the local language of the State or Union Territory applied for.
Age Limit
Candidates must be 20 to 28 years as on 01 August 2026. Age relaxation applies as per Government rules.
Salary
The basic pay is ₹24,050. Allowances and other benefits are applicable as per participating bank rules.
Application Fee
| Category | Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175 |
| All Others | ₹850 |
Selection Process
- Preliminary Examination
- Main Examination
- Local Language Proficiency Test, where applicable
- Provisional Allotment
- Document Verification
Short Exam Pattern
- Prelims: English, Numerical Ability and Reasoning Ability.
- Mains: General/Financial Awareness, General English, Reasoning Ability and Quantitative Aptitude.
